Pensacola Symphony Orchestra - Peter Rubardt, Music Director Pensacola Symphony Orchestra - Peter Rubardt, Music Director

Health

May 18, 2020 Update
This March, we made the necessary decision to postpone our performance of Verdi's Requiem. Though dissapointed, we did so with the hope that we would be able to experience this beautiful masterpiece together on a rescheduled date. After many weeks of earnest discussions, it has become clear that we will be unable to reschedule the Requiem prior to the 2020-21season; therefore, our performance of Verdi's Requiem, originally scheduled for March 28, 2020 must be canceled. 

 

The cancellation of Verdi: Requiem and the previous cancellation of Music of Triumph will have a significant financial impact for the Orchesta. We humbly ask that you consider donating your tickets from these concerts. By doing so, you will continue supporting our ability to share music with the Pensacola community.

 

We hope to program this piece in a future season, but right now, we want ot provide you with all of your ticketing options. Please take a moment to let us know your wishes by emailing tickets@pensacolasymphony.com or calling our office, 850.435.2533, Monday - Thursday between 10 a.m. and 2 p.m.

 

•    Donate your tickets and receive a charitable donation receipt for your total ticket value. By doing so, you will continue to support our ability to share music with the Pensacola community. 
•    Exchange your tickets for a Pensacola Symphony voucher for your total ticket value that will be redeemable for any Masterworks or Pops concert or Russian Spectacular during the 2020-21 season.
•    Refund the value of your tickets to the card used for purchase. Please note that we will process refunds as quickly as possible. 

April 1, 2020 Update


The Pensacola Symphony Orchestra’s highest priority is the health and well-being of all our patrons, artists, volunteers, and staff. In conformance with specific public health recommendations issued by the World Health OrganizationCenters for Disease Control, and Florida Healthwe are canceling two upcoming events: 

The Music of Triumph (Originally scheduled for April 25, 2020)
Music for Families (Originally scheduled for May 16, 2020)

These events will not be rescheduled.

 

Please note that Verdi: Requiem and Center Stage: A Benefit Concert Featuring Ashley Brown are currently postponed with a new date to be determined, pending scheduling capacity.

 

These cancellations will have a significant financial impact for the Orchestra. We are especially appreciative of our generous supporters who consider donating their tickets for a tax credit. Throughout our 94-year history, we have navigated challenges, and we continue to thrive because of the strength of our community. Now, as always, we are grateful for your support.


Ticketing Flexibility
We are committed to providing the utmost flexibility for our patrons in light of these circumstances. We are ready to accommodate individual patrons’ needs, but due to anticipated volume, we kindly ask for patience as we address each and every case. 

Ticketholders who purchased individual concert tickets or subscription tickets directly from the Pensacola Symphony for The Music of Triumph may select one of the following ticketing options:

•    Donate your tickets and receive a charitable donation receipt for your total ticket value. By doing so, you will continue to support our ability to share music with the Pensacola community. The donation receipt will be emailed to the address that you provide when completing this request form
•    Exchange your tickets for a Pensacola Symphony voucher for your total ticket value that will be redeemable for any Masterworks or Pops concert or Russian Spectacular during the 2020-21 season. This voucher will be emailed to the address you provide when completing this request form.
•    For questions and additional ticketing options, you may email tickets@pensacolasymphony.com.

The Symphony Office is currently closed for in-person assistance. We kindly request that you reach out to us via email at tickets@pensacolasymphony.com, or complete this online form with your request by May 31, 2020. If we do not hear from you by this date, we will presume that you are donating your tickets and will provide you with a charitable donation receipt.

Ticketholders who purchased tickets through Ticketmaster for The Music of Triumph will be automatically refunded by Ticketmaster. 

•    Your refund will be automatically delivered (except UPS fees) to the same card used for purchase. No action is needed on your part. Please note that you should receive your refund in no more than 30 days. If the tickets were transferred to you, the refund will go to the patron who originally bought the tickets from Ticketmaster. 
•    For questions, you may send an email to tickets@pensacolasymphony.com.

 

How You Can Help the PSO

·      Donate your ticket and receive a charitable donation receipt for your total ticket value. By doing so, you will continue to support our ability to share music with the Pensacola community.

·      Subscribe and show your support by ordering your season tickets for the 2020-21 season now. We look forward to seeing you back at the Saenger Theatre when we can all be together again.

·      Donate to help ensure the PSO’s strong future with a gift of any amount at PensacolaSymphony.com.


We sincerely thank you for your continued support, and we are grateful for your understanding.

March 18, 2020 Update

In an effort to prevent the spread of COVID-19, our office will be closed beginning March 19. Our team will be checking emails and messages during this time, and you will still be able to reach us at info@pensacolasymphony.com with any questions. We will continue to post updates here as they become available. We are truly grateful for our supportive community and look forward to seeing you soon.

March 16, 2020 Update

It is undeniably powerful to come together for the shared experience of enjoying music, but at this moment, it is important to refrain from this experience for the greater good.

The Pensacola Symphony Orchestra’s highest priority is the health and well-being of all our patrons, artists, volunteers, and staff. In conformance with specific public health recommendations issued by the World Health OrganizationCenters for Disease Control, and Florida Healthour concerts and events scheduled through April 3 have been postponed.

This decision impacts the following events:
Center Stage Sponsor Appreciation Party (Originally scheduled for March 25, 2020)
Verdi: Requiem (Originally scheduled for March 28, 2020)
Center Stage Benefit Concert Featuring Ashley Brown (Originally scheduled for April 3, 2020)

We are exploring options for rescheduling these events for future dates.

Details about the remainder of our events this season are forthcoming, with the knowledge that the CDC has recommended that gatherings of 50 or more be postponed or cancelled for the next eight weeks. We will provide updates directly to ticketholders as well as on our website.

Ticketing Flexibility
We are committed to providing the utmost flexibility for our patrons in light of these circumstances. We are ready to accommodate individual patrons’ needs, but due to anticipated volume, we kindly ask for patience as we address each and every case. As a reminder, we have not yet announced dates for rescheduled events, so no immediate action is required on the part of the ticketholder, but we do want to make patrons aware of their options.

Ticketholders who purchased individual concert tickets or subscription tickets directly from the Pensacola Symphony for Verdi: Requiem may select one of the following ticketing options:

•    Keep your tickets as they will be valid for the rescheduled concert (to be announced at a future date).
•    Donate your tickets and receive a charitable donation receipt for your total ticket value. If you are unable to attend the rescheduled concert, we ask that you consider donating your tickets back to the orchestra by mailing them to P.O. Box 1752, Pensacola, FL 32591 with your name, address and your request to receive a charitable donation receipt in return. Once processed, this receipt will be mailed to the address that you provide.
•    Exchange your tickets for a Pensacola Symphony voucher for your total ticket value that will be redeemable for any Masterworks or Pops concert or Russian Spectacular during the 2020-21 season. If you would like to receive a voucher, please mail your tickets for Verdi: Requiem to the Pensacola Symphony Office at P.O. Box 1752, Pensacola, FL 32591 with your name, address and your request to receive a voucher. Once processed, this voucher will be mailed to the address that you provide.
•    For questions and additional ticketing options, you may contact our office at 850.435.2533 between 9 a.m. and 5 p.m. Monday – Friday, or send an email to tickets@pensacolasymphony.com.

Ticketholders who purchased tickets through Ticketmaster for Verdi: Requiem may select one of the following ticketing options:

•    Keep your tickets as they will be valid for the rescheduled concert (to be announced at a future date).
•    Request a refund once the concert has been rescheduled by signing into your Ticketmaster account and selecting “Refund.” Ticketmaster will deliver your refund on the same card used for purchase. Refunds should be received within 7 – 10 business days. For more information, visit Ticketmaster’s website.
•    For questions, you may contact our office at 850.435.2533 between 9 a.m. and 5 p.m. Monday – Friday, or send an email to tickets@pensacolasymphony.com.

We sincerely thank you for your continued support, and we are grateful for your understanding.

 

 

 

Pensacola Symphony Orchestra • © 2020 All Rights Reserved
205 E. Zaragoza St • Pensacola FL 32502 • 850.435.2533 • info@pensacolasymphony.com